Plantagen
Cloud-native POS and AI deliver six-figure annual OpEx savings
Discover how Plantagen streamlined store operations, simplified retail technology, and created a foundation for continuous innovation with Hii Retail and AI‑enabled store intelligence.
The customer
Plantagen is one of the leading plant and gardening retailers in the Nordic region, with 90 stores across Norway and Sweden. With Hii Retail as their One Commerce checkout platform, Plantagen is building a synchronized and connected shopping experience across stores and digital channels.
Industry
Solution
Cloud-native POS and AI: Transforming retail operations for Plantagen
A secure and flexible foundation for their business, staff, and customers
With Hii (High Intensity Intelligent) Retail cloud platform, Plantagen has simplified operations and accelerated innovation through continuous development and seamless upgrades. Its cloud-native architecture connects POS, self-checkout, Mobile POS and digital commerce on one foundation, with shared pricing, promotions and customer data across channels. AI-powered store intelligence through AI chatbot Tillie adds another layer of support, helping teams access information and work smarter in a fast-changing retail environment.
Watch the case study video below to discover how Plantagen is combining cloud-native commerce and AI to create a more flexible and scalable retail experience.
- 40% lower online checkout costs
Plantagen mergedusing one solution for in-store and online sales - Annual hardware maintenance costs up to €200K
No local servers or special hardware are now needed in Plantagen stores
- 140 less computers in stores
POS terminals can now be used as workstations for other store tasks - 30% lower self-checkout hardware costs
The same hardware can support both self-service and standard POS - 50% fewer resources needed at cashier points
Cashiers can switch between self-service support and standard checkout on the same terminal
Olav Fyldeng
Chief Information Officer, Plantagen
"I believe Extenda Retail is three to four years ahead of most competitors in the business when it comes to solidity in a cloud solution."
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About Hii Retail Cloud Platform
Hii (High Intensity Intelligent) Retail operates on the cloud, enabling retailers to tailor and deliver a seamless customer shopping experience across all channels: digital & physical. Every touch point can be customized to elevate a shopper's journey. The Hii Retail Cloud Platform creates a fluid, channel-agnostic experience that puts the customer in focus - so-called unified commerce. It includes shopper and store-facing services, covering Checkout, Personalisation, Loyalty and more.
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