Service Catalogue – Stockholm Event

Stockholm – Tuesday 4th February

Extenda Retail Service Catalogue  

The Extenda Retail team is delighted to announce we are arranging an afternoon event in our Stockholm offices to present our Service Catalogue. At the event, we will talk about the intent, purpose, content, assumptions and benefits of all Extenda Retail service areas.
 
We offer a wide range of services related to the operation and maintenance of our customers’ solutions. Our team prevents, monitors and corrects potential issues before they affect your business. 
 
Extenda Retail’s Service Team handles incidents, malfunctions, monitoring and maintenance. In addition, they provide continuous improvement, and take care of upgrades and further development. We can also help you with Strategic Success Planning and Proof of Concept.
 
 

Agenda

12:00 – 12:30 Lunch
12:30 – 12:45 Introduction and strategy on for Service Catalogue
12:45 – 13:00 Proof of Concept
13:00 – 13:15 Support (2nd line)
13:15 – 13:30 Solution Operation
13:30 – 13:45 Custom Maintenance
13:45 – 14:00 Upgrade Service
14:00 – 14:15 Coffee break
14:15 – 14:30 Agile Development Team
14:30 – 14:45 Service Delivery Manager
14:45 – 15:00 Strategic Success Planning
15:00 – 15:15 Customer Service Levels
15:15 – 15:30 Summary & Questions 

Time and place

Tuesday 4th February 2020

Extenda Retails head office in Stockholm
Lindhagensgatan 94
112 18 Stockholm

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