The Relevate Customer Loyalty & CRM Platform is designed to build customer loyalty by personalisation and data-driven insights. Our vision is to enable retailers to offer their customers a unique and tailored shopping experience, every day of the year.
In today’s retail landscape the online and offline world has merged, and frictionless shopping is becoming a vital part of the customer experience. This puts pressure on retailers, as they need to gather, analyse and use information from all touch points where the the customers connect with their brand. This “360° customer view” is increasingly important. Generating a rich view of the customer in real time is essential in order to understand their needs, behaviour, and to stay relevant. Relevate is a combination of the words Relevance and Elevate – and that’s exactly what we do. We work to ensure you stay relevant for your customers, and to elevate customers on an ongoing basis.
The Relevate Customer Loyalty solution is based on an efficient CRM that collects complete customer insights and data. This enables sophisticated automation and personalisation of marketing and offers, which are also created on the Relevate platform.