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Scan & Go

Boost productivity, increase customer satisfaction and create frictionless shopping experiences.

 

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Today, customers want to complete their shopping independently and quickly.

The Extenda Retail Scan & Go App has been developed as a secure and manageable self-service alternative to self-checkouts. It enables customers to scan their items directly on their device while walking the aisles, and allows them to pay through the app itself, or at your in-store checkout stations. 

It’s amazing how fast we’ve changed the customer journey. Within 3 months of the launch, 60% of our customers have moved to this app: Coop Scan & Pay, in partnership with Extenda Retail.” – Carita Weiss, Manager of Payments, Coop Sweden

Ready to start your own journey?

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The App comes as a generic white-labeled solution that can be branded and configured for your exact needs, and it works across all your stores. The App is connected to a cloud-based transaction engine for seamless integration with your in-store checkout systems – it inherits the same price and promotion logic from your traditional POS and Self Checkouts. 

As an alternative to implementing the App, we also offer a dedicated and public Scan & Go API that retailers can integrate and embed into their existing loyalty app.

With the Scan & Go solution you can truly offer your customers a way to shop independently and efficiently, while simultaneously reducing the need for interaction with cashiers or in-store checkouts. Consumers can enjoy a frictionless shopping experience with the knowledge that queues at the checkout are a thing of the past.

View our product video

Key features:

For consumers

  • Real-time updates – Keeps basket up-to-date at all times during the shopping journey
  • Easy & flexible checkout – Simple payments in app or in-store checkouts depending on personal preferences
  • Less interaction – Removes the need for interaction with or in-store checkouts
  • Avoid queues – Skip queues in the store that might occur in the checkout area

For retailers

  • Reduce queues – Removes queues to the in-store checkouts by enabling customers
  • Increase profitability – Increase sales by creating a smoother checkout experience for the customers 
  • Better service – Improve the service by freeing up time for in-store staff, which enables better possibilities to interact with customers who need assistance

In line with Self Scan, our Scan & Go App has been developed with an intelligent system that tracks individual customer behaviour historically, in real-time and with a random factor. The system promotes good behaviour and is thoroughly established. Re-scanning can be completed in a cashier app, in a Self Checkout or in a manned POS.

Thanks to our Scan & Go solution being seamlessly integrated with our other solutions, it also enables you to verify age-restricted items or any other items that need special attention from a cashier before the customer exits the store.

Start your journey today; boost productivity, increase customer satisfaction and create frictionless shopping experiences for your customers. 

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Empower your customers to take charge of their checkout experience

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