Will it ever be the same?
Without any doubt, 2020 is probably one of the most disruptive years many of us have ever experienced. Many businesses have been affected and some sectors have experienced an over 80% drop in demand. At the same time, we also see a great amount of flexibility and agility when adjusting to a very different situation.
According to the latest McKinsey Global Survey on economic sentiment, Executives report evermore positive expectations for their companies’ profitability and customer demand.
At Extenda Retail, we have experienced a strong demand in technology areas that enhance the customer experience, contactless shopping and omnichannel integration. The launch of our cloud-based Hii Retail platform has created a lot of enthusiasm, both with our co-workers and clients.