Extenda Retail and Yocuda announce strategic partnership to revolutionize retail experiences
Extenda Retail, a leader in unified commerce and retail technology solutions, has entered into a strategic partnership with Yocuda, the global frontrunner in digital receipts that identify in-store customers and drive post-purchase engagement. This collaboration aims to transform the in-store customer journey, empowering retailers to deliver seamless digital receipt solutions and enhanced customer engagement.
Through this partnership, Extenda Retail's innovative retail platforms, including its advanced POS and cloud-based commerce solutions, will integrate Yocuda's cutting-edge digital receipt technology. This will allow retailers to offer customers paperless receipts directly to their smartphones, enabling a sustainable and more engaging post-purchase experience.
Retailers using the joint solution will not only streamline their operations but also benefit from Yocuda’s impressive customer engagement metrics, including a 75% average open rate for digital receipts. With the ability to personalize communications post-purchase, businesses can promote product recommendations, loyalty programme feedback surveys, sustainable initiatives and more, while gaining valuable insights from real-time data on in-store customer behavior.
Speaking on the partnership, CEO Edward Drax said, “We are thrilled to be teaming up with Extenda Retail. Combining their innovative commerce solutions with our Digital Receipt technology enables retailers to deliver more relevant customer interactions that drive engagement rates and loyalty. The partnership aligns with our mission of creating more seamless omnichannel shopping experiences that work towards a more sustainable future in retail.”
The Extenda-Yocuda partnership is expected to be rolled out across multiple global markets, providing retailers with a scalable solution that is adaptable to diverse fiscal and regulatory environments.