The 3PL industry is a dynamic environment with complexity driven by inventory from multiple clients being received, stored, and shipped from within the same facility. The demands on outsourced logistics companies have never been higher. Covid-19 has in many cases skewed the velocity in particularly areas such as e-commerce. And your consumer’s demands have likely never been higher as regards on-time-in-full fulfilment.
Some of the challenges in achieving the service level goal include the management of a transient workforce, allocation of finite assets, and the utilisation of space thereby ensuring that ultimately, in this complex multi-customer environment, your services are properly accounted for and accurately invoiced.