Self-Service Loss Prevention (SSLP)
Retail loss prevention that goes beyond detecting
Boost inventory shrink prevention, protect margins & speed checkout process for honest shoppers.
For 40+ years, industry changemakers have trusted Extenda Retail to deliver secure and frictionless shopping experiences. Our loss prevention solution goes beyond simple theft detection. By utilizing adaptive machine learning and analytics, it reduces shrink, protects margins and ensures friction-free checkout experiences.
Reduces friction
Assign dynamic trust profiles to shoppers and trigger basket audits only when needed for ultimate inventory shrink prevention that doesn’t disrupt the customer experience.
Unifies data
Bring together data from all channels in one place, with analytics that enables retailers to identify patterns, reduce shrinkage and protect margins.
Seamless integration
Integrate with POS, AI vision systems and third-party services to run efficient audits, improve accuracy and reduce manual work for staff.
Trigger audits only when it matters
Our retail loss prevention engine uses advanced statistics, real-time data and adaptive machine learning to calculate loss probability for every transaction. Each shopper is assigned a dynamic trust profile, triggering basket audits or re-scans only when needed for effective inventory shrink prevention.
Connect every data source and system
This retail loss prevention solution integrates seamlessly with your existing ecosystem. It supports external triggers from store surveillance, AI vision-based systems and third-party audit services - bringing together data from all channels to strengthen inventory shrink prevention.
Scale across stores and self-service environments
Delivered as a cloud-native SaaS solution, our retail loss prevention platform scales across store formats and self-service environments. It works with a wide range of hardware and checkout solutions, ensuring consistent execution of inventory shrink prevention across your entire estate.
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Frequently Asked Questions
Do I have to buy a POS from Extenda Retail to use SSLP?
No! Our SSLP solution is designed to be POS-agnostic, ensuring seamless integration with your current Point-of-Sale infrastructure. Our team works closely with your IT department to facilitate a smooth and efficient integration process.
How long does SSLP take to implement?
The implementation timeline varies based on the scale and complexity of your operations. Typically, we aim for a seamless rollout within 3 months, but many of our implementations have been shorter. This ensures minimal disruption to your existing processes.
Can it integrate with the surveillance cameras we already have in-store?
Absolutely. SSLP is designed to be open for external triggers, including store surveillance cameras. This integration can be developed under request.
What level of support does Extenda Retail provide during rollout?
Our support extends throughout the entire engagement, from the pilot phase to the full rollout. You can expect dedicated support teams to address any queries, provide technical assistance, and ensure a successful implementation.
Our team collaborates closely with yours to plan the rollout, considering operational factors and potential challenges. We employ best practices for change management, ensuring minimal disruption and a positive impact on loss prevention.
What references do you have in the market?
We work with +50 tier 1-2 retail customers, with software rolled out in 38 countries. Our products enable 25 million daily transactions and level up the customer experience on 300,000 checkouts, SCOs and mobile self-scan devices worldwide, all of which we’re constantly learning from.
This means our technology is infused with insights from changemakers in the industry. SSLP customers have seen tangible benefits such as a reduction in rescans, higher hit rates, and increased effectiveness in loss prevention.
How much loss will SSLP prevent?
Typically, you can expect to expect to cut losses due to shoplifting and mistakes in half after implementing SSLP.
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