Unified Commerce and the role of integrated POS Systems

How to unlock unified commerce with integrated POS Systems

Work in the fast-moving retail sector? Exhausted trying to keep pace with the modern consumer? Feel like your retail strategy is constantly in flux?

It could be time to shift gears from omnichannel to unified commerce operations.

If you need a refresh on what ‘unified commerce’ is and the part POS Systems play, this guide is for you.

What’s inside this white paper?

Unified commerce: the basics

How retail has evolved from single channel > to multi channel > to omnichannel > to today’s unified commerce framework.

POS Systems
How a POS solution works, its benefits and how it drives unified commerce.

Common retail challenges

Discover challenges such as inventory mismatches and stockouts, disconnected customer data and managing returns / exchanges – and why POS is the answer.

The customer experience

Understand why customer experience is at the heart of unified commerce, and the top 3 things a POS should deliver to enable outstanding shopping journeys.

Integrations

Why a POS should fit into your existing IT ecosystem, and which integrations are paramount.

The future of POS and unified commerce

4 top trends predicted by our retail experts and a final debrief on the solutions from Extenda Retail that are spearheading innovation.

Why download?

Designed specifically for retail decision makers, this white paper will cover the basics of unified commerce, explain why POS Systems are the key to harmonizing front-end and back-end operations, and offer insights into the future of retail.