Attendant App
Remote access to POS & checkouts
Connect your team to every POS and self-service station in real time.
- Easy-to-use smartphone and tablet app
- Activity monitoring services, age verification and overrides
- Alerts, reconciliation notifications and calls for assistance
Extenda Retail’s Attendant App is a cloud-native employee POS tool that gives store teams real-time visibility and control over all checkout activity – without being tied to a fixed location. From a single mobile interface, staff can monitor, respond, and intervene instantly across self-checkout and POS stations.
Faster responses, better experiences
Resolve age verification or assistance requests instantly - so checkout journeys are smooth and frustration-free.
Boost staff efficiency
Proactive alerts ensure employees act only when needed, reducing manual monitoring and freeing time for customer service.
One connected workflow
Integrate Attendant App into broader store operations, giving staff a single view of tasks, alerts and priorities.
“Extenda Retail makes our lives easier, and our customers happier. With the Attendant App, our staff has a clear overview of all checkout activities and can step in to provide support when and where needed. This is the most convenient way of shopping today.”
Want to learn more? Book a free demo!
Monitor checkouts in real time
The Attendant App provides a live overview of all POS and self-service stations in-store. Staff can track activity, view transactions, identify issues and take action quickly.
Smart alerts, stress-free staff
The Attendant App acts as a checkout assistant, proactively notifying staff when action is needed - reducing manual monitoring and improving response times.
Mobility unlocked
With this connected employee POS tool, staff can approve transactions, perform overrides and resolve issues directly from their device, allowing them to focus on value-added tasks.
Built for speed in modern retail
Through our partner ecosystem, Attendant App can be extended to wearable devices like smartwatches – enabling faster decisions, better staff mobility, and more efficient self-checkout operations.
Key features
Centralized checkout visibility
Access a unified view of all POS and self-service activity, with detailed transaction insights across your store.
Proactive alert configuration
Define rules and triggers for approvals, exceptions and assistance requests to match your store operations.
Cross-platform accessibility
Run the attendant app on iOS, Android or browser for flexible use across devices and store environments.
Seamless POS integration
Easily connect to existing POS and self-service systems as part of your wider retail checkout software ecosystem.
Cloud-native architecture
Deploy quickly with SaaS delivery, enabling continuous updates and lowering total IT overheads.
Integrated store operations
Connect checkout activity with task management and store workflows, giving staff a single, prioritized view of actions.
How unified commerce generates future success
Next-generation retailers combine the physical and digital worlds to create a fluid, channel-agnostic experience where the customer is in control. Attendant App is part of our Hii Retail Cloud Platform - a cloud-native Software as a Service (SaaS) built on Google Cloud, designed to pioneer unified commerce.
